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 Post subject: Pay me back
PostPosted: Sat Sep 03, 2011 1:41 am 
:x :x

Still no power. Five houses are left dark in the community just because a pole fell in a neighbour's backyard. But is this so difficult to fix?

You got to pay me back. I pay internet, TV, phone but cannot use it because of no power; I have to buy food because I cannot cook (no power)... LIPA, you got to pay for this for me!

I just cannot believe these days for people who run business but cannot even provide a time frame. I have to say you are useless!


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 Post subject: Lipa should reimburse
PostPosted: Sat Sep 03, 2011 7:02 pm 
Do to the lack of communication on Lipas part with how long power would be out or even if they were doing anything in a particular area, lots of people did not make long range plans and lost food and had to buy ice expenses that I directly blame on Lipa.
So I lost at least $200 in food in a chest freezer in my basement and my refrig/freezer due to the length of time I was out of power (4 days) so I sent an email to Lipa about being reimbursed and this is the reply I got:

Dear Customer,

I apologize for the inconvenience, and you being without power. A Storm is an act of nature, we respond to the damage the storm does to our electrical system, however we have no control over the weather. LIPA will not reimburse for food loss due to the power outages caused by the storm.

Thank you for using our online services

Laura
LIPA
Customer Services

They should reimburse to some degree because the food loss was not the storms fault it was Lipas and Lipa refused to provide ice as well.


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 Post subject:
PostPosted: Sat Sep 03, 2011 9:03 pm 
The colossal food waste this caused is disgusting. And we WERE prepared for an outage--bought two 70 litre coolers and ice. Only cuts it for so long. At least $500 worth of rotten food tossed out. The landfills on LI must be FULL of wasted food--thanks to Lipa. God help us all if we get a REAL hurricane; we'd be in the dark for months.


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 Post subject: then complain
PostPosted: Sun Sep 04, 2011 10:20 pm 
I would say bitch, bitch and bitch again to Lipa (which will do no good but it cant hurt) to your Senators, town people, newsday, channel 12 anyone about how you feel and what you lost. Its the only way anything will get done is if we all fight this together.


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